Please help me! We have a 19" Swann All in One DVR System & have had recent theft by employee where we need to recover video from particular dates.
During our attempts to back up those certain dates & times, the system began a "clear HDD" process and we canNOT get the process to stop!
I need help to stop this "clear" & we Have got to get the video from dates thru first of October!
I appreciate and and all help!
For something this "Mission Critical" I wouldn't muck around and i would contact Swann Communication, http://www.swannsecurity.com/
and ask them for their expert advice.
If your system responds to normal batch commands, then press and hold the CTRL key, and tap the C key, this should issue a CTRL - Break, command and terminate any batch processes, and hopefully shut down that process, else, try simply resetting the unit, or turn it OFF, and continuing on after the reset, turn On, reboot, and then go to those locations. and look for those dates
Your tech support link and manuals are at the link below.
http://www.swann.com.au/s/products/view/?product=540 Read More At : DVR4-Pro-Net 4-Channel Security System with 8.4" Monitor...