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Cannot close msw3517 safe using the 5 digit electrionic code The handle is in the down positiom and it wont move either way - up or down.

Posted by mgzdwl on Nov 23, 2008

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Sandlefored ES20 safe- unable to open safe with key or code

These safes are **** and very easy to break into. Search a video posted by mepickulongtime and with a bit of persistance, you can do it too. The following is my story about the Sandleford ES20 N15115 safes. Im dissapointed with thier customer service and thier product, so everyone online is going to hear about it - here goes: Thank you so much for this video. Sandleford distribute these safes (ES20) at Bunnings hardware warehouses in Australia. I bought one 3 years ago and the crappy batteries died. I kept all the paperwork with the safe, noting the model, serial & Key numbers. I've misplaced the key and called Sandleford customer service in Melbourne on 03 9786 0055 and asked them to send me a key, as instructed in the paperwork. Well, I was told that "they don't distribute keys for that model, and your going to have to get a locksmith in to break open the safe". Well I said "thanks for your help" and hung up. I did a search and came across your video. The safes are ****, and people need to know not to waste $80. I had to be a little persistent with tapping the top and twisting the knob. Once you get it, it's great, and you can do it over & over again. I've since saved my hand, replaced the batteries, and it works fine - but now no longer store valuables in the Sandleford "safe". Thanks once again, Gary
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Won't oppen !n May 2009 i purchased a SentrySafe Model no. MSW3515, Serial No. BF503906 from Wall Mart Cullman, AL35179 Today it refuses to open with either user code or factory code. I have replaced the batteries with new . It still refuses to open. I have followed all instructions in the owners manual with no results Please send me a way to open this Safe. Sincerely; Marlin Hollingsworth Net. [email protected]

Locksmith recommend that all you might need is a new Sentry Safe battery pack to hold the batteries. As these sometimes short out from leaking batteries
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I cannot open my safe.

Try holding the # and the * key for 5 seconds that should reset the safe and open it up
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Low batteries in my safemark safe- how do i open?

E-bar is not a battery problem, it means the door lock is jammed, either use a rubber malet or your balled up fist and after inputting the code to unlock hit the door of the safe all around the key pad as hard a you can, your will hear the rods moving and unlocking the door. Hope this helps. I know it works I do this at the hotel I work in.
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Http:// the instructions are located link above. mj
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